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Below is a selection of feedback comments that JKM have received from our customers.
If you wish to have your experience with JKM added to this page, please ...... contact JKM


Feedback on Google
Took my car down for a service, clutch/flywheel replacement and turbo replacement to these guys because I'd heard good things about them on the internet forums.
I'm pleased to say I was absolutely delighted with the service. Took the car in Monday morning and by Tuesday afternoon all the work had been done. They'd also given the car a good clean and even set my clock correctly (something I'd neglected to do out of sheer bone idleness since I'd bought it). The price was very reasonable for the work done.
The lady on reception, Kate, was very friendly and technically knowledgable, impeccably honest throughout the process and kept in touch with me using email and telephone to confirm the work that needed to be done.
All in all I can't recommend these guys enough. Bear in mind there was a long waiting list when I booked, and now I can see why!

J Wilson
September
2013
 
VW Pirelli Golf GTi
Hi Kate, well, what can I say. Soooo impressed!
It drives amazingly well, and the diff is very very noticeable. It's made it a much more predictable car when under full throttle. Stunning out of roundabouts too!
Jim's advice about the exhaust was spot on. It's nice and quiet when driven normally but wakes up when under full throttle but is not too noisy.
Thanks again for all your help and such a great transformation!

Ashley - VW Pirelli Golf Gti
September
2013

Very Pleased with your work!
My wife and I drove to Polzeath, Cornwall and back last week and it really showed up how brilliantly you have looked after that car for me!
It ran so well, comfortable and quiet, I am encouraged to try and keep it for as long as possible J
Tony – Audi A4

August 2013
Audi TT 225
Hi Jim,
Firstly I would like to thank you for the quality of service and friendly approach that I received today from the very 1st minute I entered you premises.
I would also like to thank you for the attention to detail and for going the "extra mile" to ensure that I was satisfied. My journey home was everything that I had hoped it would be with no glitches at all.

I will be, as advised , changing the clutch pedal switch and will have no hesitation in recommending your services or indeed in coming back myself.
If you ever need a reference for prospective customers, you can call upon me at any time.

Thank you

August 2012
 

Yesterdays visit to JKM.
First may I say thank you for the great service I received yesterday when I brought my Octavia in to have Cruise Control retro fitted.
The car was being worked as soon as it arrived and indeed was returned to me 20 mins before it was due back. The Technician who carried out the task also came out to make sure that I was familiar with the system. The coffee was also most welcome.
My car now lacks one item that I consider should be on it, front fog lights, can you tell me if you can fit them and if so could you please give me a price?
Many thanks.

August 2012

My Octavia MK1
I would just like to say a big thank you to all at JKM for the excellent work done on my car.
I have been practically impressed with the quality of the work and how friendly and informative everyone has been.
All the best for future business, I will recommend JKM highly.
Your services may be required in the future, but I am running out of things to mod.
Once Again Thanks

July 2012
Excellent Service
Many thanks for all the time and effort you have put into my car, it is so very much appreciated, you have a customer for life now.
Regards

September 2011
Great Service
Hi Kate, Jim & all at JKM
I thought i would write a letter/email just to say how much i appreciate the time and effort you have put into trying to get my car right, i was a pain constantly ringing up to find out the latest, my girlfriend asked would i do that if she was in hospital.... i didnt answer. I cannot fault you guys in anyway and would recommend you 1st time to everyone and anyone. I have used other garages in the past and the only that comes close to you guys in terms of service and quality was autotechnik in Totten before the family who owned it sold it on, but even so i think your garage has raised the bar in terms of standards and customers service and i never once doubted my car wasn't in safe hands.

So thankyou very much, much appreciated cant thank you enough, and are you sure that is all i owe you i feel bad considering how long you have spent on the car if it is then i will have to get you guys a drink sometime.

Once again Thankyou and bring on stage 2 !
June 2011

Bushes
Hi Kate and Jim
Thanks again for the looking after my car (and me) today and providing excellent customer service as usual.
The new suspension bushes seem to have made the car more responsive and ‘connected’ to the road, The steering feels much better now and does not pull to the left so much.
See you in a few months for my MOT

Best Regards

April 2011

Thanks
Hi Guys,
I just wanted to drop you a note to say thanks for getting the Seat back on the road so quickly. It’s great to feel confident in the car again.
Again, many thanks for getting it sorted. It’s so nice to have a found a company that I trust and where I don’t feel as though I’am being ripped off!
April 2011


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